Returns policy

You have the option of returning any item ordered to us within 14 days from the date of receipt.
When you return your order, place the item(s) back in their original packaging, unworn, with all accessories and undetached labels.

Any item not returned, returned incomplete, damaged, deteriorated, soiled or in any other condition which would reasonably suggest that it has been used or worn will not be eligible for a refund.

Regarding shoes, the sole must also be intact.

Return costs are the responsibility of the customer.

When returning your package, be sure to prepay or select the “customs fees payable by the sender” option. Otherwise, your return will be automatically returned to you.

The shipping address to which your return must be made is as follows: 

Stellae International for KAR
47 bis rue Ernest Renan - Building C1
94200 Ivry-sur-Seine
FRANCE

Exchange : Due to limited stock availability, unfortunately we don’t offer exchanges.
If you would like to secure your item, we invite you to submit a new order for the product in the desired size and return the original order/item (within 14 days of receipt) for a full refund.